Product Name: BT21 minini Neck Cooler
Country of Manufacture: Korea
Size: Approx. 145 x 170 mm (5.7 x 6.7 inches)
Release Date: June 23, 2022
Contents: PCM (Phase Change Material)
Distributor: Solomon Shoji Co., Ltd.
Manufacturer: Suncloud Co., Ltd.
Customer Support Center: 03-6231-1394
(10:00 AM - 6:00 PM, excluding Saturdays, Sundays, and holidays)
Note: Regarding packaging: Our products are manufactured overseas. While there are no issues with the products, there may be minor scratches or stains.
Please note that this does not affect the product itself and is not eligible for an exchange.
In addition, we package our products with shock-absorbing material to minimize damage during shipping. Therefore, any scratches on the packaging that occur during shipping are not a problem with the product itself and are not eligible for an exchange.
If the product is defective, we will process your return within the return period.
We apologize for the inconvenience, but please contact us using the inquiry form.
*Colors may appear different depending on your viewing environment (PC monitor, smartphone screen, etc.). Please note that returns and exchanges due to the above reasons will be handled at the customer's discretion. If you have any concerns, please contact us before purchasing.
*This product is manufactured and sold by Solomon Shoji under an official license agreement with LINE FRIENDS. Unauthorized reproduction or sale of this product is prohibited under any circumstances without permission from LINE FRIENDS.
*Please Note*
We cannot guarantee customer support if the product packaging is not sold by Solomon Shoji Co., Ltd. or if the product was purchased overseas. Please be aware of this.
Product Name: BT21 minini Neck Cooler
Contents: PCM (Phase Change Material)
Country of Manufacture: Korea
Size: Approx. 145 x 170 mm
Release Date: June 23, 2022
